FAQ

As for storage service, the service is started from the time you have left your luggage and completed the payment, thus cancellation/refund is not provided regardless of service hours.

WITHGO storage service charge is different by operation time ranging from 1 day to 1 week to 1 month based on the business hours　(09:00-22:00). Please refer to the service charge policy.

Storage period is available up to 1 month and extra charge is added when the period is more than 1 week. * Service charge is different depending on size of luggage.

There is no specific holiday for this service, operated for 365 days.

You can store your coat in this service.

- Jewelry, expensive items (gold, jewel)

- Cash, stocks and bonds (every type of check and document)

- Risky items which can be harmful to others

- Items with risk of breakage

- Perishable items

- Items with unpleasant odor

- Flammable chemicals or psychotropic drugs

- Electronic devices, personal PC, laptops (Digital cameras, I-pads, Smartphones, etc)

* For detailed information, refer to the terms and conditions when you apply for the service.

Yes. Maximum storage period is 1 month, and the service fee is charged depending on size of luggage. You should select your delivery date when you leave your luggage and changing the delivery schedule is not available.

Other items are applied for this service.

For detailed information, check the storage part of our homepage.